Shipping Policy

Welcome to Matchday. Our mission is to ensure that you receive high-quality football products sourced from trusted international suppliers. To provide a transparent and reliable shopping experience, please review our shipping policy below.

Delivery Times

International Shipping

Our products are shipped directly from international supplier warehouses located in Europe and Asia.

Order Processing Time

After payment confirmation, your order will be processed within up to 5 business days.

Estimated Delivery Time

Delivery times typically range between 10 and 25 business days, depending on your location and the time of year.

Possible Delays

Although we strive to respect the estimated delivery timeframe, external factors such as customs inspections, transportation disruptions, holidays, high-demand periods, or unforeseen circumstances may cause delays. We appreciate your understanding in such situations.

Delivery Guarantee

Secure & Trackable Shipping

All orders include shipping insurance and a tracking number, which will be sent to you via email once your order has been shipped. This allows you to monitor the progress of your delivery at any time.

Late Delivery Guarantee

If your order does not arrive within 70 business days from the shipping date, you will be eligible for a full refund of the purchase amount.

Multiple Shipments

For large orders, products may be shipped separately from different supplier warehouses. However, all items will still be delivered within the expected delivery window.

Important Delivery Information

Correct Shipping Address

Please carefully verify that your shipping address is correct when placing your order. We are not responsible for delivery issues, delays, or returned shipments caused by incomplete or incorrect address information.

Unavailable Recipient

Make sure someone is available to receive the package at the delivery address. If no one is present, the package may be redirected to a local courier facility for pickup. If the package is returned to the sender due to failed delivery attempts, a new shipping fee may be required for reshipment.

Customs & Import Duties

In most cases, our shipments are delivered without additional customs charges. However, if import duties or taxes are applied by local authorities, we will cover these costs to ensure that customers do not incur unexpected fees.

Final Notes

Our goal is to provide a safe, reliable, and smooth shopping experience for customers worldwide.

Thank you for choosing Matchday, your global destination for football jerseys and fan gear. ⚽